Hub préparer visite

Due to national guidelines, we regret to inform you that the Pont du Gard site is closed for an indefinite period.

If you buyed some tickets for this closing time, your ticket may be used for another date after the reopening.

Postponement of tickets

For any entrance fee ticket available during the closing time of the site, we inform you that your ticket will be usable on the date of your choice before 31 December 2020. For a ticket including a guided tour of the top of the Bridge, we invite you to contact customer service when the site reopens to agree on the date, subject to availability.

Postponement or cancellation of group visits

If you had a group planned to visit during the closing period, please let us know the reservation number and the date of the visit, specifying the date(s) of postponement envisaged or, failing that, the request for cancellation at reservation@pontdugard.fr.

Cancellation and refund of your tickets:

If you have scheduled a visit during the closing period that you cannot postpone, please send us your request for a refund by e-mail to reservation@pontdugard.fr. Your request must include the RIB in the name of the buyer, the tickets or, failing that, the ticket numbers. Our service will do what is necessary to process your request as soon as possible.